Returns Policy

Returns Information

For online orders we accept returns on any unworn items within 14 days. You will be given a refund via the original payment method and this will be processed within 7 days. Please note this will not include the cost of the original postage & at this time it is your responsibility to cover the cost of returning your items.

For in store purchases we accept returns on any FULL PRICE unworn items returned within 14 days. ALL sale, reduced and discounted products are considered final SALE and non returnable (accept for items with a fault that was not pointed out at time of purchase) 

Note that La Vida Boutique are not liable for goods that do not arrive. Therefore, please ensure you obtain proof of postage from your chosen postal or courier service. You’ll be notified by email once your return has been received and processed.

*returns that are damaged, soiled, worn or altered will not be accepted and will be sent back to you.

For any questions about exchanges or refunds please email or call us on +44 (0)1403 259222


If any item you purchase from La Vida Boutique is faulty, you have the right to reject the goods and have them replaced or refunded within 30 days. If the fault occurs within 6 months of purchase, you have the right to claim a free repair or replacement.

Please contact with the subject line ‘Faulty’ should you wish to return a faulty item.